Emma Norton Services Donor Privacy Policy
Emma Norton Services is committed to respecting the privacy of our donors.
Information Collected. Here are the types of donor information that we collect and maintain:
- Contact information: name, organization/company, complete address, phone number, email address
- Donation information: amounts donated, date of donation(s), method and stimulus
- Information concerning hours you have volunteered
- Your requests and comments
- Information gathered from database modeling firms
- Non-personally identifiable information, such as how many hits each ENS website page receives, and if the visitor is repeat or new. This requires that a ‘cookie’ be sent to your web browser.
We only collect this information when volunteered by the donor or when publicly available. Emma Norton may utilize your first and last name for public recognition or communications purposes unless opted out.
How Information is Used. Emma Norton Services uses your data to maintain records of donations, send acknowledgements, mail year-end tax statements to you, send newsletters, notices and direct mail pieces, and for internal marketing purposes.
We normally add you to our mailing list, unless you request otherwise. Our third-party mailing service is contractually obligated to treat the lists with confidentiality and is prohibited from transferring them elsewhere.
We do NOT list individuals’ names in ANY of our publications with the exception of event table sponsors, Daisy Erbes Society donors, and Legacy Circle donors in the Opening Doors Gala program and looping slide show. Direct giving amounts will not be published alongside any individuals listed. Any individuals who wish to remain anonymous will NOT be published in ANY publication. Corporate and Foundation sponsors are listed in digital and print materials as applicable.
We may use your written comments/letters occasionally to post on our website or social media with your permission or in an anonymous fashion.
Payment information is NOT retained once processed unless it is tied to an automatic recurring gift. Payment information for automatic recurring gifts is stored securely in our CRM and is not viewable in its entirety by any users at any time.
Data Privacy. All personal information will be handled safely and securely. Only authorized employees or volunteers who have been trained in the proper handling of donor information will have access to this information. Emma Norton Services will not sell, rent or share the personal or contact information of donors unless required by law. Nevertheless, security measures may not prevent all losses, and ENS is not responsible for any damages or liabilities relating to security failures.
Donor Files. It is the policy of Emma Norton Services to provide a donor’s file upon that person’s or their legal representative’s oral or written request. The donor or their legal representative may also request that their personally identifiable information be changed or removed. To request any changes, the donor may contact the Advancement team through the organization’s website.
Updating Information or Removing Your Name from Our Mailing List. Donors may unsubscribe from our E-mail list at any time by clicking “unsubscribe” on our e-mail communications. Please contact us if you wish to make changes to your contact information or to be removed from our mailing list. Email advancement@emmanorton.org or call us at (651) 224-1329.
Web Security. Emma Norton Services does not collect cookies on our website without the consent of the user. For more information, please visit our website privacy policy here.
